Welcome to Week 6: Understanding Warranties
Welcome to Week 6 of the Weekly Four-Skill English Challenge: Warranties! This week, you’ll learn how to talk about warranties and what to do when a product you buy has a problem. You’ll practise useful vocabulary and everyday English for asking about warranty coverage, repairs, replacements, and receipts.
Through listening, speaking, reading, and writing activities, you’ll build confidence communicating with store employees and customer service representatives. You’ll also learn some useful information about warranties and shopping in Canada.
By the end of this week’s challenge, you’ll be able to:
- understand common vocabulary related to warranties;
- ask questions about warranty coverage;
- explain a problem with a product;
- ask for a repair or replacement; and
- write a simple message about a warranty problem.
